PHN FOSTERS EMPLOYEE WELL-BEING TO TACKLE RETENTION
Sharon, PA – Following the Health Resources and Services Administration (HRSA) Workforce Well-Being Survey, the Pennsylvania Association of Community Health Centers (PACHC) reached out to Primary Health Network (PHN) to discuss how PHN has effectively navigated the challenges of rising wages and provider burnout as a Federally Qualified Health Center (FQHC). The virtual presentation took place on Tuesday, August 20, 2024, providing organizations with valuable insights into PHN’s approach to enhancing staff benefits and implementing strategies for improving workforce well-being.
Jessie Miller, PHN’s Director of Human Resources, presented “Adopting Compensation and Benefits for Workforce Well-Being.” Miller detailed the implementation of innovative benefits designed to reduce burnout and turnover among providers and staff, including a comprehensive compensation program that addresses the diverse needs of the workforce.
To address burnout, Primary Health Network offers its provider staff the option to provide care via telehealth two days a week, which supports Family Medicine and contributes to increased workforce well-being and reduced turnover. Additionally, PHN provides a wide range of benefits to all staff, including time off for volunteer activities, reimbursement for gym memberships, and a robust compensation program.
Miller stated, "It was an honor to represent Primary Health Network and showcase how we are creating a workplace focused on well-being with comprehensive benefits. I am proud to work at PHN, and it was a privilege to collaborate with the Association for Clinicians for the Underserved on this presentation."
For more information about Primary Health Network and its services, please visit primary-health.net.
About Primary Health Network:
Primary Health Network, Pennsylvania’s largest community health center, is committed to delivering high-quality, patient-centered care across a wide range of medical specialties. With a team of dedicated providers and staff, Primary Health Network offers comprehensive services aimed at promoting overall well-being and empowering patients to lead healthy lives. Last year, Primary Health Network reached over 75,000 patients in 16 counties in Pennsylvania and one county in Ohio. Primary Health Network participates in most managed care plans, processes most insurances, and offers a Sliding Fee Discount to eligible patients.
About Health Resources and Services Administration:
HRSA is an agency within the U.S. Department of Health and Human Services, and the HRSA Bureau of Primary Health Care oversees the national health center program. Although Primary Health Network is the largest health center in Pennsylvania, it is just one of more than 1,400 health centers throughout the nation. The Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services, is the primary federal agency for improving health care for people who are geographically isolated, or economically or medically vulnerable.
Media Contact: Rebecca Dean, Media and Public Relations Coordinator
Email: rdean@primary-health.net
Phone: 724-456-3038
